Terms & Conditions

Welcome to The aleonfestival

These Terms & Conditions govern your use of our website and the services we offer. By accessing or placing an order through you agree to be bound by the following terms.

1. General Information

This website is operated by The Black Horse

aleonfestival. Throughout the site, the terms “we”, “us” and “our” refer to aleonfestivali. We offer this website, including all information, tools, and services available, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

You must be at least the age of majority in your state or province of residence to use this site.
You may not use our products for any illegal or unauthorized purpose.
You agree not to transmit any viruses or any code of a destructive nature.

3. Product Information

We make every effort to display accurate product images and descriptions, but we cannot guarantee that your device’s display will be 100% accurate.
All product images are for illustration purposes only. Actual products may slightly vary.

4. Pricing and Availability

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue products at any time without notice.
All products are subject to availability, and we reserve the right to limit the quantities of any items.

5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation via email or WhatsApp.
We reserve the right to refuse or cancel any order at our sole discretion, including for reasons such as product availability, payment issues, or suspected fraud.
Orders can be canceled within 6 hours of placement. After that, cancellation may not be guaranteed.

6. Shipping & Delivery

Orders are typically processed within 24 hours of confirmation.
In case of stock shortage, delivery may take 5–7 working days.
Shipping times may vary depending on your location.

7. Returns & Refunds

Returns are accepted within 5-7 days of delivery if the item is defective, damaged, or incorrect.
Items must be unused, unwashed, and in original packaging with all tags attached.
Refunds will be processed to the original payment method within 5-7 working days after return approval.
No returns are accepted for custom or discounted items unless they are damaged.

8. Payment

We accept UPI, Debit/Credit Cards, Net Banking, and Cash on Delivery (COD). All transactions are secure and encrypted through certified payment gateways.

9. User Content and Reviews

Any reviews, comments, or suggestions you provide may be used by Kalakurti for promotional or marketing purposes.
You agree not to post offensive, defamatory, or misleading content.

10. Third-party Services

Our site may include links or integrations to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.

11. Limitation of Liability

Kalakurti shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be resolved in the jurisdiction of 2141, Katra Subhash, New Krishna Cloth Market, Katra Nawab, Chandni Chowk, Delhi, 110006